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Your Privacy Matters

Our Privacy Policy

Last Updated: March 1, 2026

1. Introduction

At Babul Keyer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate, volunteer, or interact with our organization. Please read this policy carefully to understand our practices regarding your personal data.

Babul Keyer (referred to as "we," "us," or "our") operates as a non-governmental organization registered in Ethiopia (Registration Number: 4513). We respect your privacy and are dedicated to protecting it through compliance with this policy.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

2.1 Personal Information You Provide

  • Contact Information: Name, email address, postal address, phone number
  • Donation Information: Payment details, donation history, tax receipt information
  • Volunteer Information: Skills, availability, emergency contacts, background check information
  • Communication Data: Your inquiries, feedback, and correspondence with us
  • Account Information: Username, password, and profile preferences if you create an account

2.2 Information Automatically Collected

  • Usage Data: How you interact with our website, pages viewed, time spent
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to enhance your browsing experience (see Section 7)

Sensitive Information

We do not knowingly collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, health information) unless voluntarily provided by you in the context of our programs. Any such information will be treated with the highest level of confidentiality and security.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Process Donations To process your donations, provide tax receipts, and maintain donation records
Communicate With You To respond to inquiries, send updates about our work, and provide information about opportunities to support us
Improve Our Services To analyze website usage, enhance user experience, and develop new programs
Legal Compliance To comply with applicable laws, regulations, and reporting requirements
Volunteer Management To coordinate volunteer activities, track hours, and ensure safety

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, conducting our programs, or serving you. These providers are contractually obligated to keep your information confidential and secure.

4.2 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government agency).

4.3 Protection of Rights

We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the safety of any person.

4.4 With Your Consent

We may share information for any other purpose disclosed to you and with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data using SSL/TLS technology
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Secure data storage and transmission protocols
  • Staff training on data protection and privacy

🔒 Payment Security

All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store complete credit card information on our servers. Your payment details are encrypted and handled directly by our payment processors.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right Description
Access Request a copy of the personal information we hold about you
Rectification Request correction of inaccurate or incomplete information
Erasure Request deletion of your personal information in certain circumstances
Restriction Request restriction of processing your information
Data Portability Request transfer of your information to another organization
Object Object to processing of your information for direct marketing

To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant content and advertisements

7.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect website functionality.

Cookie Consent

When you first visit our website, you will be presented with a cookie banner where you can manage your preferences. You can change your cookie settings at any time through your browser.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

In cases where we need to collect information about children for our programs (e.g., educational initiatives), we obtain verifiable parental consent and handle such information with extra care and protection.

9. International Data Transfers

As an international organization, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy. This includes using standard contractual clauses approved by relevant authorities or ensuring the destination country has adequate data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Visit Us

Addis Ketema Sub-City Woreda 05 House No. 627, at the Back side of Abebe Bekela Stadium, Addis Ababa, Ethiopia

Hours

Monday - Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Registration

NGO Registration #: 4513

Tax ID: ET-1234567

Data Protection Officer

dpo@babulkeyer.org

For data protection inquiries, please contact our Data Protection Officer at dpo@babulkeyer.org

At Babul Keyer, we believe that protecting your privacy is not just a legal obligation but a fundamental part of building trust with our supporters, partners, and the communities we serve. We are committed to transparency, accountability, and respecting your rights regarding your personal information.

- Babul Keyer Team

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